Workshop

How does it work at Supercycles?

  • At Supercycles, you’ll find a fully equipped bicycle workshop in Alsemberg, on the border with Sint-Genesius-Rode, where we can carry out almost any type of repair.
  • We place great importance on the quality of our work and on transparent pricing.

 

In our workshop, there are 3 possible situations:

Maintenance

By appointment

Planned maintenance (check + adjustments). View prices

Recovery

By appointment

Specific problem (we are fixing the breakdown).
Analysis + agreement · €75/hr + parts

Minor repair

Without an appointment

Puncture & simple adjustments
(depending on demand) – Fixed rates

Make an appointment

Book an appointment online

You choose a time to bring your bike to us. We’ll contact you to discuss your request and prepare for your visit. Together, we’ll agree on the work required, the estimated cost and when your bike will be ready for collection.

Prefer to make an appointment another way?

1. Visit us in store
2. Call us
3. Send us a message

Information & Prices

What is maintenance?

Maintenance is a preventive service: a complete inspection, adjustments and a safety check.
You book a time slot and we set aside the necessary time to service your bike.

Maintenance time (excluding parts & consumables)

  • City bike 1u: €75
  • Electric bicycle (e-bike) 1h30: €112.50
  • Cargo / longtail: 2u to 3u: €150 to €225

What's included in the maintenance

  • Brake system maintenance (excluding disc replacement)
  • Drivetrain cleaning/adjustment
  • Spoke tension and wheel truing
  • System updates for e-bikes (Bosch/Shimano/DJI)
  • Steering system check
  • Frame wear check
  • Safety check

Consumables (always applicable)

Consumables (cleaning products, lubricants, etc.) are always charged at an additional 2,50€ during a service.

What can be added (if necessary)

During the service, we may find that a part is worn (chain, cassette, tyre, etc.).
In that case: nothing will be replaced without your agreement.

  • Parts: at official supplier price
  • Work €75 each, depending on the time actually required

Transparency

We will provide a price estimate beforehand. If this needs to be exceeded, we will contact you again.

What is a repair?

A repair is not maintenance: we only intervene in the event of a specific problem.

Method

  1. Analyse / diagnose
  2. Offers or price estimate
  3. Intervention after your approval

Rate

€75/hr + parts (supplier price) + consumables if needed

What is a minor repair?

For small everyday repairs (e.g., puncture, simple adjustment of gears/brakes) you can call in without an appointment.

  • We will help you as soon as possible, depending on how busy it is.

  • If it is not possible immediately, we will, where possible, quickly propose a time slot.

Rates:

  • Gear adjustment (indexing) 18,75€
  • Flat tyre: front/rear inner tube replacement (derailleur) 18,75€ Inner tube

  • Flat tyre: rear inner tube replacement (cargo / longtail / internal gear hub) 37,50€ Inner tube

For tubeless, the wheels must be left behind.

Tubeless: Preventative topping up (sealant): 18,75€ + liquid

Has your bicycle let you down? We won't, get in touch or pop in, and we'll do our best to help.

Important note:

We work on both mechanical and electric bicycles. For reasons of safety, compatibility, the general condition of the bicycle or the availability of parts, we reserve the right to refuse certain interventions. Updates and diagnostics for e-bikes are exclusively carried out for Bosch and Shimano systems.